To find a terminal near you simply choose your state:
Shipping, Delivery . . .Fast, Convenient & On Time...
From our dock door to your front door. Nationwide jobsite or home delivery has never been easier or faster. All
merchandise is FOB Carpet Universe Mills, Dalton, GA. In short, shipping charges are paid to the carrier once your
products are delivered unless prior arrangements on shipping have been made.
It is recommended that you call 1-800-433-0074 and obtain a freight quotation prior to ordering as fuel costs continue to
increase, the freight charges tend to flucuate without notice. Above you will find a list of terminals in your state for your
convenience.
From small packages to semi-trailer loads Carpet Universe Mills has all the resources to save you money on your
shipping yet never sacrificing your service. A superior level of service that can only be acquired by experience.
We delivered to victims of Hurricane Katrina and we would love to deliver to you.
Ask about Carpet Universe Mills Express Delivery
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Shipping Policy
At Carpet Universe Mills, our shipping department exercises great care in preparing your flooring for
shipping. Each roll is individually wrapped and sealed in strong weather tight polyurethane film to assure
added protection during transportation.
When it comes to shipping your carpet, common carrier is the most economical way. The graph above
estimates typical shipping days required to receive your flooring if you live in a metropolitan area.
Deliveries to residences may take longer. We ship by square yard rates vs. poundage rates, thus
ensuring the best volume rates which is then passed onto you for a savings of up to 50%! For all orders
shipped outside the state of Georgia, there is no sales tax charged to your order which will greatly offset
the shipping charges incurred.
Once your order arrives in your area, the carrier will give you a 24 to 48 hour advanced call to schedule
your delivery. Generally, you will need someone to help receive your order and remove it from the
delivery truck.
We have many freight carriers from which to choose. Be aware that most freight carriers' rates change
daily. However, we assure you that the most economical freight carrier will be utilitized for your delivery.
Please contact us for a rate quote.
Returns Policy
All manufacturers of flooring have a warranty against defects. So if you encounter a problem, we will
stand behind the manufacturer's guarantee.
We have made every effort to display as accurately as possible the colors of our products that appear
on this site. Because the actual colors you see will depend on your monitor, we cannot assure that your
monitor's display of any color will be completely accurate. To provide the absolute highest quality of
service, samples on any product seen on this website can be mailed to you.
Individual returns based on general customer dissatisfaction is taken on a case by case situation. If a
sample was sent and an order was placed based on the sample, a restocking fee may be applied on the
product if it is returned. Please contact us if you have further questions or concerns.

Carpet Universe Mills - #1 Universe Way -105 Powell Drive - Dalton, GA 30720 - 1-800-433-0074
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Copyright ...Carpet Universe Mills ... 2002
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